We operate primarily in Durham, North Carolina, and the greater Research Triangle area, including Raleigh, Chapel Hill, Cary, Morrisville, Hillsborough, Apex, Wake Forest, and Garner.
Rides can be booked by appointment through our online booking form or by contacting us directly. We accept advance and same-day bookings, subject to availability.
We accept debit and credit cards, Cash App, and Venmo to provide flexible and convenient payment options for our clients.
Yes, we provide wheelchair-accessible transport with trained drivers and securement systems. This service requires prior approval based on vehicle availability and rider needs.
We offer a 50% fare discount for individuals experiencing financial hardship to ensure transportation is affordable and accessible.
Our services include ambulatory transport, hospital discharge rides, dialysis appointment transport, medical appointment transport, clinic transfers, wheelchair-accessible rides, and transportation to community events or errands.
Our staff are CPR- and first-aid-trained, hold non-emergency medical transportation certification, and our vehicles are fully insured. We follow HIPAA-compliant practices to protect patient privacy.
Yes, we support recurring ride scheduling for dialysis and other ongoing treatments to provide consistency and reduce cancellations.
We guarantee rides when booked to minimize last-minute cancellations, providing dependable service that patients and caregivers can trust.
Yes, our drivers are trained to assist passengers with mobility needs, including help entering and exiting vehicles, ensuring dignity and comfort throughout the ride.
Our services are available Monday through Friday from 9:00 am to 5:30 pm.
Yes, we follow HIPAA and patient privacy practices to safeguard all sensitive health information shared during scheduling and transport.
Yes, caregivers and family members can arrange rides for their loved ones, with clear communication and coordination to ensure a smooth experience.
Yes, we provide transportation for community events, job fairs, concerts, group outings, and other non-medical trips as part of our service offerings.
You can reach out to our coordinator, Tenaizya Hall, via phone or through our website inquiry form for assistance with bookings, questions, or special requests.